Order Qualifiers and Order Winners for Toyota Essay Example for Free

Order Qualifiers and Order Winners for Toyota Essay Order Qualifiers can be described as aspects of competitiveness where the operation’s performance has to be above a particular level to be considered by the customer. Order Qualifiers may not be the major competitive determinants of success but are important in another way. (Jones, Robinson 2007) Order Winning Factors are those things which directly and significantly contribute to wining business. They are regarded by customers as key reasons for purchasing the product or service. Raising performance in an order wining factor will either result in more business or improve the chances of gaining more business. For Automotive industry, major order qualifiers could be defined as price, quality and variety. Toyota, Ford and GM are leading companies within that sector, which manufacture correspondent cars with these order qualifying factors mostly. However, due to high level of competitiveness, companies are struggling to keep their sales high. Even little problems within car or company may impact company’s future sales dramatically. Toyota is one of example that experienced reliability and quality problem with its cars lately likely Ford and GM experienced before. As result of upcoming reliability issue, if we look over market share of Toyota within North America, which takes place of its most sales in comparison with other regions around world, has faced with a serious decline in market share within 2008-2009 . Ford and GM also try to improve their market share within North America, while Toyota loses customers during 2008-2009 . On the other hand, Order winners for Toyota are continuous innovation of Toyota and standardized quality. People, who choose Toyota, are mostly satisfied with innovative internal and external features of Toyota’s cars. Since, Toyota always spares huge amounts of money about research and innovation for car manufacturing as explained in deeper within Toyota and Innovation section below. For Example, Prius, first mass production hybrid car in the world, is clear indicator of innovative mindset of Toyota Motor Corp. In terms of quality and flexibility, Toyota Quality Management is one of well known systems in world for car manufacturing quality control, which is still functioning and reason to buy a Toyota.

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over the RAMALLAH, West Bank (AP) - Palestinian leader Yasser Arafat (news - web sites) rebuffed Secretary of State Colin Powell (news - web sites)'s demand Sunday for a halt to violence, saying Israel first must withdraw its troops from the West Bank. Photos AP Photo Slideshows AP Photo Mideast Conflict Audio/Video Powell to Meet With Arafat Sunday (AP) Powell, shuttling back to Israel for a meeting in Tel Aviv, then pressed Prime Minister Ariel Sharon (news - web sites) for a complete pullback, a U.S. official said. Sharon renewed his proposal for an international peace conference among Israel and Arab states including Saudi Arabia, Syria and Lebanon and the Palestinians, but not Yasser Arafat. Sharon said the United States would lead the conference, and "I imagine that within a short time a conference of this sort will convene to debate the diplomatic arrangements in the Middle East." Palestinian negotiator Saeb Erekat said the proposal was an attempt to "turn the clock backward." A senior U.S. official said the idea was discussed "as part of a way to move forward politically," but more talks were needed. Arafat, 72, appeared in good health as he met with Powell in his rocket-scarred headquarters that is surrounded by Israeli tanks and troops. Arafat has been under pressure that is "unreal for an old man like him," said Zeid Abu Shawish, a Palestinian doctor in the compound. Powell was driven to the besieged compound in a motmorcade of armored-plated SUVs, shielded by U.S. security personnel with submachine guns. The headquarters showed the effects of Israeli bombardment. A gaping hole marred the facade and the walls were blackened with bullet marks. A senior aide, Saeb Erekat, said Arafat stood by his commitments, including an end to violence. But, Erekat said after the three-hour meeting, that meant "once the Israelis complete the withdrawal we will, as Palestinians, then carry out our obligations." Arafat complained bitterly and extensively to Powell about Israel's military thrust into Palestinian-held towns and villages, and especially its actions in Jenin and a refugee camp in the town. President Bush (news - web sites) has demanded a pullback right away, but Sharon refused to provide a timetable when he saw Powell on Friday in Jerusalem. They met again briefly Sunday night in Tel Aviv. Powell, in a short statement to reporters, called his meeting with Arafat useful and constructive. A senior U.S. official said Powell's "clear message" to Arafat in a 45-minute presentation was "the bombings have to stop, that it was a major barrier" to progress toward a security agreement or on negotiations that Powell has said should lead to establishment of a Palestinian state.

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Choose two misunderstandings you experienced and fill out the chart for these. Respond to questions 1 and 2 shown under the chart for each example of a misunderstanding. In your response, include the following: Cite a meaningful misunderstanding rather than a general or less material misunderstanding. Use business- or work-related examples rather than personal ones. Identify the roles of the sender and receiver, such as manager, peer, subordinate, client, vendor, and so forth Who was the sender?Client Who was the receiver? Myself (Client Service Manager) What was the message? The client asked for two checks to be sent to the Custodian, one with a mistake (contributions did not add up) and one that was correct (all contributions matched). What channel was used to send the message? E-mail was the channel used. What was the misunderstanding that occurred? The client thought that by sending two checks it would fix the issue with check number one which had a negative amount for a contribu tion.I had told the client in order to resolve the issue with check number one she needed to void said check and re-issue another one. How could the misunderstanding been avoided? The misunderstanding could have been avoided had we spoke on the phone with the Custodian conference in as they are the ones who rejected check number one. 1. What did you learn about the communication process from this activity?From this activity I learned that the message can be misunderstood if the communication is not correct, meaning the way the message is conveyed (e-mail, phone call, fax, etc. ). 2. What seemed to be the main causes of this misunderstanding? It seemed as if the Client was confused when I told her she needed to void one check an re-issue another one. Perhaps if we spoke on the phone she would have understood this and not told me to send both checks in 3. What tips can you suggest for preventing misunderstandings in communication?

Information Technology Ethics - Privacy - 1698 Words

PRIVACY †¢ Privacy has sometimes been described as: the right to be left alone, or the right to exercise control over one’s personal information, or a set of conditions necessary to protect our individual dignity and autonomy. †¢ Information Privacy- the way in which governments or organizations handle our personal information such as our age, address, sexual preference and so on. †¢ Financial Data – Personal financial data must be kept in its highest confidentiality in order to secure private information including credit cards, checking and savings accounts, loans, payroll direct deposit, and brokerage accounts. All financial transactions must be done with proper authentication method which can be filled up by the user, such as†¦show more content†¦Ã¢â‚¬ ¢ Electronic Communications Privacy Act 1986 (ECPA)- ECPA amended Title III of the Omnibus Crime Control and Safe Streets Act of 1968 (the â€Å"Wiretap Act†) by extending government restrictions on wiretaps beyond telephone calls to apply to electronic data transmissions †¢ Communications Assistance for Law Enforcement Act (1994)- CALEAs purpose is to enhance the ability of law enforcement and intelligence agencies to conduct electronic surveillance by requiring that telecommunications carriers and manufacturers of telecommunications equipment modify and design their equipment, facilities, and services to ensure that they have built-in surveillance capabilities, allowing federal agencies to monitor all telephone, broadband internet, and VoIP traffic in real-time. †¢ USA PATRIOT Act (2001)- The purpose of the USA PATRIOT Act is to deter and punish terrorist acts in the United States and around the world, to enhance law enforcement investigatory tools, and other purposes, some of which include: ïÆ'Ëœ To strengthen U.S. measures to prevent, detect and prosecute international money laundering and financing of terrorism; ïÆ'Ëœ To subject to special scrutiny foreign jurisdictions, foreign financial institutions, and classes of international transactions or types of accounts that are susceptible to criminal abuse; ïÆ'Ëœ To require all appropriate elementsShow MoreRelatedThe Impact Of Information Technology On Society And Cultures1484 Words   |  6 Pageswas limited by information technology advancements. Conversely, in the present time, information technology can be considered a part of every educational institutions, business, and even personal activity. This paper stands to give light to the growing influence of the information technology field and whether the development of a code of ethics would be advisable to focus on the challenges in the usage of information technology. Along with the intensification of information technology use in societiesRead MoreThe Privacy Of The Internet1737 Words   |  7 PagesIf a casual user of the internet were to Google a search for the word â€Å"privacy† as of June 2015, there would be close to 2 billion hits. Discussions of privacy, piracy and internet breaches are everywhere. The numerous Google hits show there is nearly universal agreement that (1) we have less privacy and more information than we used to, and (2) this is bad.Information itself is, of course, not bad, but as we have witnessed recently, even personnel record maintained by the United States governmentRead MoreThe Influence of Ethical Issues on Information Technology Usage1165 Words   |  5 PagesInfluence of Ethical Issues on Information Technology Usage Use of computers poses a new challenge for privacy. Privacy is a state of mind, specific place freedom from intrusion or control over the exposure of self of personal information (Czar, 2013). In this day and age, many new rules come into play on how to protect the privacy of the patient. The purpose of this paper is to discuss the importance of ethical use and the unethical issues faced with the use of technology, as well as the impact ofRead MoreThe Changing Of The Guard : The New Face Of It Ethics1522 Words   |  7 PagesIT Ethics in Younger Generations In America Ask anyone what ethics means and the number of different answers will likely equal the number of different people that were asked. One person may say that ethics are like lines in the sand that establish right from wrong. Another may use that same description to define morals or principles. A company might have a specific view of what is considered ethical and not broach the subject of morals. Most individuals, however, mix the meaning of ethics, moralsRead MoreElectronic Communication Privacy Act ( Eassy )1354 Words   |  6 PagesElectronic communication privacy act †¢ The government has set new standards to obtain digital information of citizens introduced in 1986. The law has not changed, but the technology dramatically. ( US public-private partnership for cyber-security , 2010). The government has privilege to get electronic data without needing a warrant. Some sort of movement launched against it to bring a small variation, but the debate is still going on. Cyber intelligence sharing and protection act †¢ This lawRead MoreEthical Issues Of Securing Data Security1682 Words   |  7 Pageselectronic commerce. Though the applications are robust, secure and reliable, the users are concerned about their personnel information and sensitive information being misused. These days’ web applications and electronic commerce applications collect user’s personnel information and banking information. These applications are so abstract that the end-user has no idea whether this information is collected by a genuine party or they are being trapped. In this paper the primary motive is to provide the ethicalRead MoreEthics in Technology Essay1555 Words   |  7 Pagescomputerized technology, computer engineers had to believe that their contribution to the development of computer technology would produce positive impacts on the people that would use it. During the infancy of computer technology, ethical issues concerning computer technology were almost nonexistent because comput ers back then were not as multifaceted as they are today. However, ethical issues relating to computer technology and cyber technology is undeniable in today’s society. Computer technology playsRead MoreComprehensive Legislation Of Social Media Privacy1559 Words   |  7 PagesMedia Privacy Reading and Writing Workshop II, Section 007 Qiu Jin (Rachel) August 11, 2014 Comprehensive Legislation to Protect Social Media Privacy Abstract The article makes a research on both the present situation of social media users’ privacy, and the work of the FTC and other federal departments to protect social media privacy. However, without a comprehensive legislation in the federal level, the fragmentation of such trial cannot arise enough and active attention to privacy issuesRead MoreThe Effects Of Technology On The Ethics Of Organizational Communications1213 Words   |  5 PagesDiscuss the effects of technology on the ethics of organizational communications. How have the internet, e-mail, social media, etc., changed the landscape and associated practices and strategies? Technology moves at a pace that can easily outrun ethical standards surrounding its use. Sometimes it is very easy to outrun the ethical side of the communication process. This has led to courtroom battles, quick job terminations and complaints filed with the National Labor Relations Board. ThereRead MoreConflicts in IT Industry due to ethical issues There is a thin line between right and wrong in the1200 Words   |  5 PagesConflicts in IT Industry due to ethical issues There is a thin line between right and wrong in the way technology is used today. There are many ethical issues arising by using technology in the business of IT. These issues can be classified as personal issues and organizational level issues. Privacy, private information security, web tracking etc are some of the personal issues and protecting intellectual property like software rights is organisational level issue. These issues tend to create conflicts

Tale of Two Cities Essay - 1098 Words

Violence and Cruelty Leading to Harsh Rebellion Throughout the novel A Tale of Two Cities, Charles Dickens constantly uses examples of violence and cruelty to show why the French peasants revolted against the aristocracy and to describe the revolt. During the extant of the peasant’s lives before the rebellion they were treated so brutally by the aristocrats. The wealthy people took great advantage of their power and the poor people. When the peasants rebelled they responded with violence and brutality from the hatred of their hearts. The suffering the low class people of France endured during the time of this story was more than unbearable. As Dickens describes â€Å"Far and wide, lay a ruined country, yielding nothing but desolation.†¦show more content†¦She was just asking for a gravestone for her husband but the Marquis quickly trotted off in his valet leaving her far behind. This heartless act left sadness in the woman’s heart, but the evil Marquis Evermon de could care less. He â€Å"drove as if he were charging an enemy, and furious recklessness of the man brought no check into the face, or into the lips of the master.†(Dickens 113) When Gaspard killed the Marquis â€Å"he was hanged there forty feet high and left hanging, poisoning the water.† The French did not care that the little water the poor had to drink was being poisoned or that they killed a man. They wanted to warn the peasants that revolting would not be tolerated; yet it still occurred. Dickens directly warns that, so long as the ruling class refused to take responsibility for the way that they govern, they are destined to be violently overthrown.†(Galegroup 1). Although the aristocrats were asking for it â€Å"Violent oppression breeds violent rebellion which becomes a new king of oppression†(Bloom C) .The violence of the peasants was their response to their pain and no prosperity. â€Å"Dickens is always reminding the reader that the revolu tion, though a frightful moral disorder was born of Unspeakable suffering, intolerable oppression, and heartless indifference. Society was diseased before the fever broke out.†(Gale E) â€Å"Headlong, mad and dangerous footsteps to force their way into anybody’s life, footsteps not easilyShow MoreRelatedA Tale of Two Cities800 Words   |  4 Pages Charles Dickens characterizes the settings in his novel, â€Å"A Tale of Two Cities,† through indirect comparison and contrast between Paris and London during the French Revolution, a political and social upheaval from 1789–1799; â€Å"There was a king with a large jaw and a queen with a plain face on the throne of England; there was a king with a large jaw and a queen with a fair face on the throne of France. In both countries it was clearer than crystal to the lords of the State preserves of loaves andRead MoreA Tale of Two Cities900 Words   |  4 PagesChange can be a good thing. Charles Dickens, a fine author of A Tale of Two Cities uses many themes throughout his work, but the main theme he focuses on is redemption. The idea of redemption has to do with someone changing their outlook on life and making a difference from what they used to be. An alcoholic becoming a hero, a thief becoming a honest man, a crazed man becoming a leader, and a bystander becoming honorable. The transformation of an ordinary person to someone who benefits many peopleRead MoreA Tale Of Two Cities Or A Tale Of Two Worlds?2163 Words   |  9 PagesKaren Vanderford Ms. Faris Honors English IV 29 May 2015 A Tale of Two Cities or A Tale of Two Worlds? A person’s class status in today’s world is based on what one owns and how society views an individual; nothing else really matters. Charles Dickens’ A Tale of Two Cities exemplifies the importance of social status through the way society views and treats its characters. Lucie Manette, from England, is the â€Å"golden thread† who everyone adores, especially a man named Sydney Carton, who is knownRead MoreTale of Two Cities4458 Words   |  18 Pagess Tale of Two Cities – Study Guide Questions 2008 Use these over the course of your reading. They are very helpful if you use them!! Book I: Recalled to Life Book I, Chapter 1: The Period 1. What is the chronological setting of this opening chapter? What clues enable us to determine The Period? 2. How does Dickens indicate the severity of social conditions in both France and England? 3. Who is the king with a large jaw and a queen with a plain face? 4. How does DickensRead MoreA Tale of Two Cities Speech1511 Words   |  7 PagesA Tale of Two Cities Speech The storming of the Bastille#8230;the death carts with their doomed human cargo#8230;the swift drop of the guillotine blade-this is the French revolution that Charles Dickens vividly captures in his famous work A Tale of two cities. With dramatic eloquence, he brings to life a time of terror and treason, a starving people rising in frenzy and the to overthrow a corrupt and decadent regime. With insight and compassion, he casts his novel of unforgettableRead MoreA Tale Of Two Cities Essay1471 Words   |  6 PagesCharles Dickens wrote A Tale of Two Cities in order to enlighten the average Briton about the events of the French Revolution. The novel compares and contrasts cities of London and Paris, which represent French and British society, through the eyes of Dickens’ human characters. The two cities play such a large part in the novel that they become characters themselves, and the contrasting societies of the two cities become a conflict. In Charles Dickens’ class ic, A Tale of Two Cities, the individualisticRead MoreA Tale of Two Cities-Sacrifice728 Words   |  3 PagesIn the melodramatic novel, A Tale of Two Cities, by Charles Dickens, the author uses the theme sacrifice. He shows that sacrifice is important in his story because some of his characters must give up their lives for another. Miss Pross dedicates herself to Lucie because she wants Lucie to have a brighter future than she did. Then, out of his love and devotion for Lucie Manette, Sydney Carton sacrifices his life to save a life she loves. The sacrifices Miss Pross and Sydney Carton make expressRead MoreA Tale of Two Cities Essay894 Words   |  4 PagesA Tale of Two Cities Jarvis Lorry, an employee of Tellsons Bank, was sent to find Dr. Manette, an unjustly imprisoned physician, in Paris and bring him back to England. Lucie, Manettes daughter who thought that he was dead, accompanied Mr. Lorry. Upon arriving at Defarges wine shop in Paris, they found Mr. Manette in a dreadful state and took him back to London with them. Mr. Manette could not rember why he had been imprisoned, or when he was imprisoned. He was inRead MoreA Tale of Two Cities, by Charles Dickens1420 Words   |  6 Pageshorrifically bloody and violent period of history – the best of times and the worst of times. The violence enacted by the citizens of French on their fellow countrymen set a gruesome scene in the cities and country sides of France. Charles Dickens uses a palate of storm, wine, and blood imagery in A Tale of Two Cities to paint exactly how tremendously brutal this period of time was. Dickens use of storm imagery throughout his novel illustrates to the reader the tremulous, fierce, and explosive time periodRead MoreUse of Repetition in A Tale of Two Cities1577 Words   |  7 Pagesconstant repetitions, and his habitual phrases are remembered by readers who are not used to reading with close attention. Dickens’s stylistic use of repetition reaches its climax in A Tale of Two Cities (1859). Therefore, it is fruitful to deal with the language of Dickens, especially that of A Tale of Two Cities, from the point of view of repetition in order to explore his linguistic artistry with which the novelist, inheriting the language of the 18th century, improved upon the style of English

Why Slavery Was Important for America Essay - 712 Words

Slavery Everyone knows a little about slavery, but do they know that Indians were slavers as well as Africans? Slavery had a huge impact on the world for many reasons. What if the people in America at this time had found another way or something other than slavery? Also what would have happened if slavery never existed? I feel that America would not have survived without slavery. Without slavery the world would not have been the way it is today, it would be a lot different. The three reasons I feel that America would have not have survived without slavery are because of the following: the early settlers had no idea how to harvest enough foods, that there would not have been enough manpower to win the Revolutionary War, and lastly the†¦show more content†¦The settlers put the slaves into the fields to do all of the work. Think about it this way, in todays world it takes a two-hundred-thousand dollar machine to do what the slaves had to do. In the South there were 3,953,760 s laves in 1860(Funk Wagnalls). The Caribbean and Brazilian sugar plantations required a consistently high supply of labor for centuries (Funk Wagnalls). Europeans needed more laborers than they could recruit from among their own metropolitan masses (Funk Wagnalls). This proves that the setters could not survive without slavery. How did America become America? Well America had to fight a war to brake away from Great Britain. By 1921 the British Empire held sway over a population of about 470Ââ€"570 million people, which was roughly a quarter of the worlds population (wikipedia). This war was the Revolutionary War or some people call it Americas war for independence, and without the help from the slaves America might have lost this war. America was a small little nothing compared to Great Britain. The people in America had no way of beating the most powerful country in the world at this time. How was the America going to be able to defect this country? The army of the Americas or t he rebels wasÂ… and Â…. were the number slaves fighting in this war. If the slaves were not apart of the North and more importantly apart of the South they army wouldShow MoreRelatedAp American History - by: Alberto Alonso937 Words   |  4 PagesAlberto Alonso December 8, 2012 A.P. American History DBQ Essay #2 ------------------------------------------------- 1. â€Å"The opponents of the annexation of Texas and the Mexican War attacked slavery as the root cause of expansion, but in fact it was no more important than other causes.† Assess the validity of this statement, using the documents and your knowledge of U.S. history from 1820-1860 to support your answer. During the early-mid part of the 19th century (mainly 1820-1860)Read MoreThe End Of Chattel Slavery Essay1648 Words   |  7 PagesLooking back in history, you will find that slavery was always present. There are accounts of slavery in Babylon, Greece, and Rome, all occurring before the Common Era; but there was a major change during the year 1619 in the way slavery was implemented. This form of slavery was known as chattel slavery. Defined as â€Å"A civil relationship in which one person has absolute power over the life, fortune, and liberty of another† (Legal-dictionary.com), chattel slavery targeted African slaves that were broughtRead MoreSlavery Issues Of Slavery Between North And South848 Words   |  4 PagesSlavery Issues The issues of slavery between North and South was indirectly the cause of the beginning of civil war. Since the North changed their minds about the black population, they had a difficult time with the South, with they believe that Africans had to serve white people. So the problem between the North and South wasn’t something new, it was happening since the government was trying to prevent spread out of the slavery across America, as a result, South started to create, manipulate, andRead MoreThe Abolishment of Slavery Essay934 Words   |  4 PagesAbolishment of Slavery Slavery was caused by economic factors of the English settlers in the late 17th century. Colonists continually tried to allure laborers to the colony. The head right system was to give the indentured servant, a method of becoming independent after a number of years of service. Slavery was caused by economic reasons. Colonists chiefly relied on Indentured Servitude, in order to facilitate their need for labor. The decreasing population combined with a need for a labor forceRead MoreAmerican Slavery During The 17th Century1499 Words   |  6 PagesAmerican Slavery in the 17th Century The struggles of African Americans in a fight for freedom and civil rights in the U.S. during the seventeenth century was tarnished with blood and destruction of African cultures and families. A struggle that is condescending to the reasons as to why the thirteen American colonies were established. The Founding Fathers of America built a nation with a mission that â€Å"We hold these truths to be self-evident, that all men are created equal, that they are endowed byRead MoreSlave Narratives : A Darker Side Of American History900 Words   |  4 PagesSlave Narratives: A Darker Side of American History How would we be able to fully understand history only knowing one-side of the story? If this was the case, American History would be an amazing story of liberty, expansion, and the foundation of American democracy as the most fair and honest government created in the world today. However, this is not the case thankfully due to novels, interviews, and autobiographies written by Americans who’ve felt the painful sting of the other side of AmericanRead MoreThe Quest For Room By William Barney1151 Words   |  5 Pagesthe differing opinions between the North and South regarding the expansion of slavery into the newly acquired Western territories. The author argues that the West would have been important to slaveholders as a place to expand slavery if the territories had not been free-soil. The reason for this article was to show us how prominent the sectional differences were in the nineteenth century because of the argument over slavery. This, in turn, led to the secession of the Southern states from the UnionRead MoreThe Gettysburg Address By Abraham Lincoln1289 Words   |  6 PagesStates of America) against CSA (Confederate States of America), 620,000 people had died throughout this war of four years. November 19, 1863; two years from the beginning of the civil war a speech was spoken. The country of America, not the United States of America yet, was split in half because of issues of slavery and central power divided the United States. November 19, 1863; two years after the start of the war, a speech one to be remembered for generations, and generations after it was spokenRead MoreCivil War : A War Between Citizens Of The Same Country1609 Words   |  7 Pagescountry. Why would America have this fight? The Northern states of America decided that they would no longer tolerate the Southern states treating African Americans as slaves because of the color of their skin. When disputes were brought up over this issue between the North and South, the S outh was too persistent to have slaves. They worried that the North would be successful in abolishing slavery, so in result, the South went against the North. There were many elements that the Civil War was know forRead MoreA Brief Note On Civil War And Its Effects On The United States1602 Words   |  7 Pagescountry. Why would America have this fight? The Northern states of America decided that they would no longer tolerate the Southern states treating African Americans as slaves because of the color of their skin. When disputes were brought up over this issue between the North and South, the South was too persistent to have slaves. They worried that the North would be successful in abolishing slavery, so in result, the South went against the North. There were many elements that the Civil War was known

Ups Information System free essay sample

UPS has created its own information system with Delivery Information Acquisition Device (DIAD) and Web-based Post-Sales Order Management System (OMS) globally by using developed information technology. These special systems help the company to reduce the cost of transaction greatly. By building its efficient order information management system, UPS can make optimal routing strategy, place orders online, and track shipments to meet customer needs. These information systems guarantee the possibility of two-day delivery nationwide as well as lower warehousing and inventory costs for the company. Questions: 1. What are the inputs, processing and outputs of UPS’s package tracking system? Inputs: the inputs include package information, customer signatures, pickups, delivery and timecard information, and locations on each route. Processing: in the process of transactions, the data is transmitted to the information center and stored for retrieval. During the whole process, the data of shipped packages is available to be checked by drivers and tracked by customers. We will write a custom essay sample on Ups Information System or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page Outputs: mostly the same data as the inputs, including pickups, delivery times, locations of routes and package recipients. In addition, the outputs also include calculations of shipping rates to enable UPS customers to embed UPS functions, such as cost calculations, to their own websites. 2. What technologies are used by UPS? How are these technologies related to UPS’s business strategy? Technologies include handheld computers (DIAD), barcode scanning systems, wired and wireless communication networks, desktop computers, UPS’s mainframe computers, and storage technology for the package delivery data. UPS uses in-house software for tracking packages, calculating cost, maintaining customer accounts and managing logistics, as well as software to access to the World Wide Web. The strategy of UPS is â€Å" best service and lowest rate†. These technologies allow customers to track their packages via the UPS website, and at the same time, these technologies also enable data to flow throughout UPS efficiently so that UPS can have the ability to provide a high level of service with low prices. 3. What strategic business objectives do UPS’s information systems address? Provide high level of customer service. Since customers can download and print their own labels by using special software provided by UPS or by accessing to UPS website, and track the information of shipments during the whole process, their needs can be matched mostly by UPS’s information systems. Lowest cost, and highest efficiency. The information systems help UPS to 1 determine the most optimal routing strategy, place orders online and track packages from the warehouse to the end user and greatly guarantee the two-day delivery. . What would happen if UPS’s information system were not available? Without its information system, UPS may lose its advantages â€Å"best service and lowest rates†. The cost of all transactions would be increased and the efficiency would be weakened because UPS would hardly determine the optimal routes, and update shipment information for the customers. There would be a heavy pressure to reduce the process time and track packages in re al time.